Product Strategy & Consultncy

User Experience

User experience defines how people understand and interact with your website. Clear structure, intuitive navigation and consistent design help users move easily and take action. We review how your homepage communicates, how users navigate and where friction appears. You receive clear insights and practical directions to improve usability and overall experience.

Expert UX Guidance for Digital Products

This service helps you understand how users interact with your website and where friction appears. You get clear insights and practical recommendations that improve usability and decision-making.

User Insights

We identify how users navigate your website and where they drop off or hesitate.

Better Navigation

We highlight issues in layout and flow to make your website easier to use and follow.

Better first impressions

We review how your homepage communicates and suggest improvements for clarity and impact.

Clear Improvements

You receive clear, practical steps you can implement without guesswork.
User Experience Consultancy

Understand Your Users Improve Every Interaction.

Expert reviews, user journey analysis and practical recommendations that help create more intuitive, effective digital experiences.

Website User Experience

This service helps you understand how your website is structured and where improvements are needed. You get a clear overview of key issues and opportunities before making changes.
What's included
User journey mapping and drop-off analysis

Information architecture and navigation review

Readability, hierarchy and visual clarity audit

Conversion path and CTA effectiveness review

We review your website structure, key pages and overall setup to understand how everything is organised and how it supports your goals. The focus is on identifying gaps, unclear sections and areas that need better definition before moving into execution. You receive a clear overview of how your website currently works, what needs attention and where improvements can bring the most value. This helps you make informed decisions and move forward with a structured plan. The outcome is a practical foundation you can use to prioritise actions, align your team and avoid unnecessary rework later in the process.
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Delivery time
1-4 weeks, depending on the size of your project
Experts

David I.

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e-Commerce UX & CX consultancy

We find and fix the experience gaps that stop shoppers from completing a purchase — from first impression to order confirmation.
What's included
Full shopper journey mapping across key touchpoints

Product discovery, filtering and search UX review

Cart, checkout and payment flow analysis

Trust, urgency and persuasion signal assessment

In e-commerce, the gap between browsing and buying is decided by dozens of small experience decisions — how products are presented, how easy filtering is, how much friction sits in the checkout, how trusted your store feels at the moment of commitment. We trace the full shopper journey across your store, identify where and why customers abandon, and deliver a structured UX improvement plan with clear reasoning behind every recommendation. Changes are prioritised by potential impact so you know exactly where to start.
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Delivery time
2-5 weeks, depending on the size of your project
Experts

David I.

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Platform UX consultancy

We review the experience of your LMS, intranet or web application to reduce friction, improve adoption and help users achieve their goals faster.
What's included
Onboarding flow and first-use experience review

Task completion and workflow friction analysis

Navigation structure and wayfinding audit

Dashboard clarity and information hierarchy review

Platforms live or die by daily usability. When an LMS is confusing, learners disengage. When an intranet is hard to navigate, employees ignore it. When a web app creates friction, users find workarounds or leave. We evaluate your platform from the perspective of the people who use it every day — mapping common tasks, identifying where workflows break down and assessing whether the interface supports or fights the goals of your users. You receive a thorough UX report with specific, implementable recommendations tailored to your platform type and user base.
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Delivery time
TBD
Experts

David I.

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Mobile app UX audit

We assess how well your app serves its users on the device they're actually using — and show you exactly what's getting in the way.
What's included
Onboarding, sign-up and first-session experience review

Core task flow and gesture usability analysis

Touch target, spacing and thumb-zone accessibility check

Retention, re-engagement and notification UX review

Mobile users are less forgiving than desktop users — they expect speed, simplicity and interfaces that work naturally with one hand. A confusing onboarding flow, poorly placed tap targets or a task that takes three steps too many are enough to lose someone permanently. We review your app across its core journeys, testing usability against platform conventions for iOS and Android, and assessing how well the experience serves users in real, distracted, on-the-go conditions. You receive a clear UX report with annotated screen-level recommendations your design and development teams can act on immediately.
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Delivery time
TBD
Experts

David I.

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Frequently Asked Questions

A product should fit it's users

Uncover where users struggle

Talk to a UX expert
Schedule a no-obligation 15-minute consultation.